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IoIR 2006: INNOVATION IN SERVICES

Link to ESRC - Economic & Social Research Council
CRIC - Centre for Research  on Innovation and Competition
Link to AIM Research - Advanced Institute of Management Research

The Institute of Innovation Research (IoIR) Conference 2006 on

INNOVATION IN SERVICES

Institute of Innovation Research and Manchester Business School,
University of Manchester,

June 15 - June 17, 2006

Home | Programme | Accommodation Options

Conference Programme

Thursday 15th June 2006
10.30 - 11.00

Arrival & Tea/Coffee
(Atrium, Manchester Business School East)

11.00 - 11.15

Welcome & Introduction

11.15 - 12.00

1st Plenary Session
(Room B10 Manchester Business School East)

Ian Miles,
Innovation in Services – Finally Coming of Age?

12.00 - 12.45

Martin Kenney,
Outsourcing and Innovation in Services [Title t.b.c.]

12.45 - 13.30

Lunch (Atrium, Manchester Business School East)

13.30 - 15.00

Parallel Session 1a – Outsourcing of Services
(Room B4 Manchester Business School East)

P. Windrum and A. Reinstaller,
Organisational Innovation, Information Technology, and Outsourcing to Business Services
[Paper - 410Kb pdf format]

B. Augurzky and M. Scheuer,
Innovation in the German Hospital Sector: the Case of Outsourcing
[Paper - 277Kb pdf format]

M. Miozzo and D. Grimshaw,
Capabilities of Large Computer Services Firms
[Paper - 327Kb pdf format]

Parallel Session 1b – Patterns of Innovation
(Room B8 Manchester Business School East)

R. Evangelista,
Innovation in the European Service Industries
[Paper - 188Kb pdf format]

J. Camacho and M. Rodriguez,
Patterns of Innovation in the Service Sector: Some Insights from the Spanish Innovation Survey
[Paper - 168Kb pdf format]

M. D. E. Hortelano and A. G. Moreno,
Patterns of Innovation in Service Firms: An Empirical Study
[Paper - 373Kb pdf format]

15.00 - 15.30

Tea/Coffee (Atrium, Manchester Business School East)

15.30 - 17.30

Parallel Session 2a - Processes of Innovation
(Room B4 Manchester Business School East)

J. Wei, Y. Tao and L. Wang,
What Matters for the Process and Performance of Financial Service Innovation: an empirical study in China
[Paper - 204Kb pdf format]

P. Hagedorn-Rasmussen,
Making sense of ‘E-knowation’: Exploring the Relationship between Emerging Strategy, Innovation and Entrepreneurial Nets of Critical Capabilities and Resources
[Paper - 189Kb pdf format]

M. Toivonen, T. Tuominen and S. Brax,
Innovation process interlinked with the process of service delivery – A Management Challenge in KIBS
[Paper - 122Kb pdf format]

J-S Kim,
Changing organizational and managerial processes of a mobile services firm on new convergence service development: A case study of SK Telecom in South Korea
[Paper - 204Kb pdf format]

Parallel Session 2b – KIBS & Project Based Organisations
(Room B8 Manchester Business School East)

M. Markova and M. Huhtala,
Tacit knowledge, Organizational Change and Competitiveness in KIBS
[Paper - 59Kb pdf format]

J. Bryson and G. Rusten,
Virtual Firms and the Rise of Project-Based Organizational Forms: ICTs and the Development of Network Organisational Forms of Management Consultancy
[Paper - 368Kb pdf format]

G. Winch and R. Courtney,
The Organisation of Innovation Brokers in the Service Sector: An International Review
[Paper - 133Kb pdf format]

H. W. Nicolajsen,
Inter-organizational Collaboration in the Field of Construction: The Perspective of an Engineering Consultancy
[Paper - 150Kb pdf format]

19.30

Dinner (Shilma Pinks, Dolefield, Crown Square, Manchester)

 

Friday 16th June 2006
09.30 - 11.00

Parallel Session 3a – Trade and Intermediation
(Room B4 Manchester Business School East)

K. Blind,
The Role of Standards for Trade in Services: First Insights
[Paper - 338Kb pdf format]

M. S. Giarratana and S. Torrisi,
Entry and Survival in the US Software Market: Technology, Brand Building and International Linkages
[Paper - 273Kb pdf format]

J. Howells,
The Role of Intermediaries in Innovation Networks
[Paper - 305Kb pdf format]

Parallel Session 3b – Relational Innovation
(Room B8 Manchester Business School East)

B. S. Tether,
Identifying Statistically the Organisational-Cooperation Mode of Innovation: Advancing the Measurement of Innovation, especially with regard to Services
[Paper - 455Kb pdf format]

A. L. Vinding and I. Drejer,
Knowledge Intensive Services firms' Collaboration on Innovation
[Paper - 225Kb pdf format]

J. Brochner,
Between Services and Goods: Innovation Among Construction Contractors
[Paper - 402Kb pdf format]

11.00 - 11.30

Tea/Coffee (Atrium, Manchester Business School East)

11.30 - 13.00

Parallel Session 4a – Offshoring & Internationalization
(Room B4 Manchester Business School East)

H. Mathe,
Fostering Innovation and Offshoring Business Services: Contradictive Directions or Compatible Options
[Paper - 213Kb pdf format]

M. Prevezer and H. Tang,
Offshoring of business services to China: the beginning of a comparison with Indian offshoring
[Paper - 361Kb pdf format]

M. Miozzo and M. Yamin,
Offshoring and the Internationalisation of Services [Title t.b.c.]

Parallel Session 4b – Innovation in Public Services
(Room B8 Manchester Business School East)

M. Kapsali,
Project management of EU healthcare related innovation projects
[Paper - 179Kb pdf format]

L. Fuglsang,
A Case Study of Service Innovation in the Danish Public Library System: how the Public Sector can Comfort Innovation and Entrepreneurship
[Paper - 128Kb pdf format]

C. Merlin-Brogniart,
Innovation in for profit public service networks: the case of the French postal system
[Paper - 109Kb pdf format]

13.00 - 14.00

Lunch (Atrium, Manchester Business School East)

14.00 - 14.45

2nd Plenary Session
(Room B10 Manchester Business School East)

Faridah Djellal and Faïz Gallouj,
Innovation and Employment in Services: A Review of the Literature and an Agenda for Research
[Paper - 138Kb pdf format]

14.45 - 15.30

Rosemary Batt,
Globalisation of Service Work? Evidence from the Call Center Sector

15.30 - 16.00

Tea/Coffee (Atrium, Manchester Business School East)

16.00 - 16.45

3rd Plenary Session
(Room B10 Manchester Business School East)

Paul Maglio,
IBM and the Services Science Initiative

16.45 - 17.30

TBC

19.30

Dinner (Palace Hotel, Oxford Road, Manchester)

 
Saturday 17th June 2006
09.30 - 11.00

Parallel Session 5a – Intellectual Property & Innovation
(Room B4 Manchester Business School East)

S. Massini and B. S. Tether,
Intellectual Property Protection in Services: Evidence from the UK CIS

C. Hipp,
IPR Rights and Innovation Intensive Services: Strategies and Implications for Innovation Management
[Paper - 184Kb pdf format]

F. Anderson and I. Schenk,
Globalisation, Innovation and Intellectual Property Regimes for Selected Service Industries in Export Markets: Evidence from the Canadian Survey of Innovation 2003
[Paper - 333Kb pdf format]

Parallel Session 5b – Innovation Networks
(Room B8 Manchester Business School East)

J. Sundbo,
Customer Based Innovation of E-Knowledge Services
[Paper - 134Kb pdf format]

H. Mathe,
Shaping Value Providing Networks in Services: Learning from Observations of Business Ecosystems in Telecommunications, Music Distribution and Airports

M. Hyppia and M. Kautonen,
Proximity and KIBS-Client Relationship: Theoretical Analysis with Lessons from the Study of Knowledge Intensive Industries in Helsinki, Finland
[Paper - 121Kb pdf format]

11.00 - 11.30

Tea/Coffee (Atrium, Manchester Business School East)

11.30 - 13.00

Session 6 – Innovation and Performance
(Room B8 Manchester Business School East)

P. Guerrieri, B. Maggi, V. Meliciani and P. C. Padoan,
The Role of Business Services for Innovation and Growth in Europe
[Paper - 184Kb pdf format]

L. F. Lopes and M. M. Godinho,
Services Innovation and Firm Performance: Evidence from the Community Innovation Survey
[Paper - 903Kb pdf format]

L. Rubalcaba and D. Gago,
Economic impact of service innovation: analytical framework and evidence in Europe
[Paper - 282Kb pdf format]

13.00 - 13.15

Closing Address

From the Conference Organisers.

13.15 - 14.00

Lunch (Atrium, Manchester Business School East)

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