Internationalization, Technology and Services

Marcela Miozzo & Ian Miles (Editors) Edward Elgar Publishing; ISBN: 1-84376-053-3 Price: £73.00 £65.70 Hardback 288 pages 2003 Buy the book

‘Internationalization, Technology, and Services is recommended for upper-division and graduate students at academic libraries. Information professionals who read this work will benefit from expanding their understanding of the many forms of internationalization.’ – Marc Vinyard, Business Information Alert

This book examines the way in which the increasing internationalization of services, including the operation of multinationals in this sector, interacts with the process of innovation in services. The book challenges the theoretical traditions that have developed around the analysis of service innovation and internationalization, and argues for a new research agenda. The distinguished contributors address many of the most pertinent issues and adopt a variety of theoretical and empirical approaches to enrich the debates.

Table of Contents

• Introduction
  (Marcela Miozzo and Ian Miles)
   
• Part I: Innovation and Internationalization of Services: Conceptual Issues
• 1. The Relation between the Internationalization of Services and the Process of Innovation: A Research Agenda
  (Marcela Miozzo and Ian Miles)
• 2. Internationalization and the Demarcation between Services and Manufactures: A Theoretical and Empirical Analysis
  (Grazia Ietto-Gillies)
   
• Part II: Technology and Trade and Foreign Investment in Services: A Statistical Appraisal
• 3. The Internationalization of European Services: What Can Data on International Services Transactions Tell Us?
  (Paul Baker, with Marcela Miozzo and Ian Miles)
• 4. Internationalization of Services: Are the Modes Changing?
  (Zbigniew Zimny and Padma Mallampally)
   
• Part III: International Service Multinationals and the Location of Production and Innovation Activity
• 5. Globalization, Regionalization and ‘Scales of Integration’: US IT Industry Investment in Southeast Asia
  (Neil M. Coe)
• 6. National versus International Effects in Regional Concentration of European Innovative Business Services
  (Luis Rubalcaba-Bermejo and David Gago-Saldaña)
   
• Part IV: Internationalization and Innovation: The Challenge for Countries and Regions
• 7. From Market to Resource-Oriented Overseas Expansion: Re-examining a Study of the Internationalization of UK Business Service Firms
  (Joanne Roberts)
• 8. Services Internationalization: Characteristics, Potentials and Barriers of Danish Service Firms
  (Anders Henten and Torben Vad)
• 9. Internationalization of Knowledge-Intensive Business Services in a Small European Country: Experiences from Finland
  (Marja Toivonen)
• 10. Services, Scale and Structures of Internationalization: Northwest England’s Environmental Technologies Firms Index
  (Sally Randles and Bruce Tether)

Internationalization, Technology and Services Marcela Miozzo & Ian Miles (Editors) Edward Elgar Publishing; ISBN: 1-84376-053-3 Price: £73.00 £65.70 Hardback 288 pages 2003 Buy the book

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